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SomethingFishy*

Symtec Hand/Thumb Warmers....... Great customer service.

7 posts in this topic

I have been using a Symtec 4-zone winter pack on my machine for the past year. Recently the controller itself started to act up not allowing me to turn off the thumb warmer and it heating up to the point of melting of the shrink tape. I found this all out on Sunday.

On monday morning I placed a call to Symtec letting them know the problem I was having, they asked me to e-mail them my name and address. On Tuesday I had a new controller, thumb grip and heat tape in the mail with no charge and most importantly no hassle.

Thanks to Symtec for the Fast reliable customer service, keep making great products as I will be a repeat customer on all future machines and would recommend these products to anybody with the need.

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Great to hear SF. Glad to see Customer Service isn't a lost trait.

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I had one of my handgrips go out after only one year of use, and after contacting them they sent me out 2 new handgrips no charge. Excellent company to deal with that backs their product up 100%!

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this is a great company with great products! there products install in little time and with ease!

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Josh, I don't mean to steal your thread and why are you getting rid of your wheeler? Scott, be up to Hackensack lately? I haven't been up there for over a month. I am going up for a long guys weekend in two weeks. Let me know if you are gonna be up.

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Just want to try something new with part of my tax $$$. Really want to try something new and I'vve had the current model for a year now...... I usually don't keep much past 18 months, I like to try new things. I won't be real upset if it doesn't sell, may just buy a 2nd one although I don't really want to store and insure 2 machines.

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