JMo Posted December 24, 2008 Share Posted December 24, 2008 I've read all the great posts about Strikemaster customer service and now I can add my testimony! I bought a Lazer Mag last February and it ran great throughout last season. I summerized it properly, put a new plug and fresh gas in it this season and had no luck starting it. I thought it was a carb issue since I could get the thing to fire but it wouldn't stay running. I brought it into Strikemaster today and had them look at it. Jason did a great job even going above and beyond to help the customer. He tried a new carb, lamination and spark plug but even he couldn't get it to run. Mike said they would put a new powerhead on it free of charge. I was in and out in about forty minutes. I wish more companies stood behind their products like Strikemaster! It's companies like Strikemaster that keep a customer coming back. P.S. I did feel guilty and buy a sweatshirt so they made a little something out of the deal. Quote Link to comment Share on other sites More sharing options...
Jiggawhat Posted December 24, 2008 Share Posted December 24, 2008 Thats great I am definitely a big fan of strikemaster. Quote Link to comment Share on other sites More sharing options...
Bigslugger Posted December 24, 2008 Share Posted December 24, 2008 I would really like to purchase a Strikemaster because I have nothing but problems with my Model 30 even after just putting a new carb in itThis just make me want to buy one even more! Quote Link to comment Share on other sites More sharing options...
stifler51 Posted December 24, 2008 Share Posted December 24, 2008 i love my strikemaster. ive never had one problem with it.... ok one but that was my own fault, the knot just came out of the pull cord. Took it apart and melted the knot to hold better. other then that starts in a few pulls everytime, whether its -10 out or 30 above. Funny how i hear jiffy ppl complain, buddy has had 3-4 of them and couldnt get a single one to idle right from day one. (reason hes had 3-4 is cuz they would exchange for the same one but not return it for a refund) Quote Link to comment Share on other sites More sharing options...
PmDavis300 Posted December 24, 2008 Share Posted December 24, 2008 I've read all the great posts about Strikemaster customer service and now I can add my testimony! I bought a Lazer Mag last February and it ran great throughout last season. I summerized it properly, put a new plug and fresh gas in it this season and had no luck starting it. I thought it was a carb issue since I could get the thing to fire but it wouldn't stay running. I brought it into Strikemaster today and had them look at it. Jason did a great job even going above and beyond to help the customer. He tried a new carb, lamination and spark plug but even he couldn't get it to run. Mike said they would put a new powerhead on it free of charge. I was in and out in about forty minutes. I wish more companies stood behind their products like Strikemaster! It's companies like Strikemaster that keep a customer coming back. P.S. I did feel guilty and buy a sweatshirt so they made a little something out of the deal. wow, really? they didnt even charge for the powerhead? (not just labor) Quote Link to comment Share on other sites More sharing options...
PmDavis300 Posted December 24, 2008 Share Posted December 24, 2008 i would buy a sweat shirt too, and a hat! Quote Link to comment Share on other sites More sharing options...
ZEEK1223 Posted December 24, 2008 Share Posted December 24, 2008 I have a jiffy, and end up using buddies strike master when we fish together. My jiffy really binds up at the end of the hole. His strike master will power right threw, and they are both single blades. Quote Link to comment Share on other sites More sharing options...
tfishen Posted December 24, 2008 Share Posted December 24, 2008 another sucker I bought a big 10 incher 3hp jiffy and had the same problem, the thing would throw me all over the place, it would go through the hole great until the last inch or so, and you had better hang on that sun of gun hit like a musky at the end. I gave the thing away and got a strikemaster and have no problems what so ever. by far the superior unit. Quote Link to comment Share on other sites More sharing options...
wplatehunter Posted December 24, 2008 Share Posted December 24, 2008 We have a Jiffy at the cabin, and it works great when you can get it started. The Jiffy is only a couple of years old. I always end up bringing my strike master. It starts everytime. Quote Link to comment Share on other sites More sharing options...
river rat316 Posted December 24, 2008 Share Posted December 24, 2008 Hanging up at the end of the hole, usually means your blades are dull, My strikemaster does it when the blade is bad Quote Link to comment Share on other sites More sharing options...
fivebucks Posted December 24, 2008 Share Posted December 24, 2008 I have had no problems with my 23 year old jiffy. I agree with with river rat says on the dull blades though. The best customer service IMO is one you never have to use though. A company should stand behind their product if it goes bad in a short period of time. Quote Link to comment Share on other sites More sharing options...
ZEEK1223 Posted December 25, 2008 Share Posted December 25, 2008 I will say that my jiffy starts very well. My buddy and I had both our augers pulling in a sled behind the atv. By the time we got to the house everything was caked with snow. The recoil was completely filled. My jiffy started against all odds, his strike master wanted to go, but the throttle cable was froze and wouldnt move. Hard to hate on an auger that will start in that situation. Quote Link to comment Share on other sites More sharing options...
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