Guests - If You want access to member only forums on HSO. You will gain access only when you Sign-in or Sign-Up on HotSpotOutdoors.

It's easy - LOOK UPPER right menu.

Sign in to follow this  
Followers 0
Lund1700Angler

St. Croix Premier Rod Warranty Question

11 posts in this topic

I have a Premier series St. Croix rod that I have had a few years. Recently an insert on my second eye from the bottom fell out and I was wondering if anyone knows what St. Croix's warranty policy is in terms of sending it back to them? I have had the rod for a few years.

Thanks,

Michael

Share this post


Link to post
Share on other sites

I just picked up a Premier. Came with a 5-year warranty. Could check their HSOforum about how to return it.

Bob

Share this post


Link to post
Share on other sites

There are detailed instructions on their HSOforum. I had to return an Avid last year. Aside from the expensive shipping charges, the transaction went quickly and smoothly.

With a Premier, you will more than likely need a receipt unless you registered the rod when you bought it. If in doubt, call them. I had a question and their customer service was great on the phone.

Share this post


Link to post
Share on other sites

If you call there, they will tell you everything you need to know. You have to pay to ship it there, and send a check for $20 to ship it back. Or you can drive to Park Falls Wisconsin and they will fix it there wink . I love their poles, just not crazy on how to get them fixed when they break! You shouldnt have any problem if you didnt registar it, there is a serial number printed just above the cork handle an inch or so, that has a build date in it for them to determine how old the rod is.

Share this post


Link to post
Share on other sites

With the shipping and handling charges what they are, you might want to see if there is a rod builder in the area that will replace the guide for you for a fee. You can check with local bait shops to see if they have anyone they can recommend. I have done a few for folks and what I charge is less than the shipping charges that some have posted.

Share this post


Link to post
Share on other sites

You shouldnt have any problem if you didnt registar it, there is a serial number printed just above the cork handle an inch or so, that has a build date in it for them to determine how old the rod is.

That is true if it has a serial number. I forget exactly when they started putting serial #s on them, but the one I had replaced did not have one.

Share this post


Link to post
Share on other sites

They started putting it on there in 01. The premier if it is that old then it doesnt have warranty and will cost you an additional $30 ontop of shipping charges to get it replaced. I am doing it right now, thats why I know about it.

Share this post


Link to post
Share on other sites

They started putting it on there in 01. The premier if it is that old then it doesnt have warranty and will cost you an additional $30 ontop of shipping charges to get it replaced. I am doing it right now, thats why I know about it.

LOL, good to know!

Share this post


Link to post
Share on other sites

Suggestion! You can save yourself a lot of hassle and cost and by going up to a shop that sells rod components and buy the same size guide, pop out the ceramic and super glue it in.

Share this post


Link to post
Share on other sites

Actually that is what I decided to do and it cost me .95 for a small tube of super glue.

Share this post


Link to post
Share on other sites

I didnt have that option, my pole snapped in half, there is no super glueing it !

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  
Followers 0



  • Posts

    • Glad Lavine is gone! Added nothing but slam dunks to the team. I've been out of town for the past week, so I was very delighted to hear about this trade today.
    • Not unless they ban the toothpick crossbow here too. Takes those beetles out clean.   
    • That's called seasoning. Two years ago I took a trip to Germany and we spent a few days in the black forest where I got to see some authentic old world smoke houses dating back to the 1500's and the amount of buildup on the walls, hooks, poles etc is part of what gives their hams,bacon and sausage their flavor. They use juniper wood for smoking. Absolutely delicious.  But yeah, foil, Pam and other things can help. You can also use a power washer to clean them.
    •   "We have found they do not like limburger cheese, hot dogs, or Makers Mark bourbon.  I am thankful for that."   Thanks for making my nite.  
    • Also woodpeckers beat on stuff to mark their territory.   I am pretty sure that there aren't any bugs on my metal downspouts.
    • You will often discover that birds are picking very small insects from decks and other woodwork around your house;  they do the same with trees and any other structure that might hold the bugs. We see them often on our decks and they usually pick a little bit and then move on,  perhaps just checking to see if there is anything edible there. These rascals also love hummingbird or oriole nectar, sunflower seeds and of course suet in winter. We have discovered  many species that will head straight for the nectar for orioles or hummingbirds and also plunge their beaks eagerly into the grape jam bowls orioles love. Birds will eat a greater variety than you might think. We have found they do not like limburger cheese, hot dogs, or Makers Mark bourbon.  I am thankful for that.
    • And pretty soon there'll be little chinese restaurants springing up everywhere...there goes the neighborhood. 
    • I use the ball of aluminum foil, too. Works well.
    • lay them in the grass over night and wipe off in the morning.  the dew soaks in if it's moist out.  other wise lay them out and place wet towels over them for awhile..
  • Our Sponsors