Guests - If You want access to member only forums on HSO. You will gain access only when you Sign-in or Sign-Up on HotSpotOutdoors.

It's easy - LOOK UPPER right menu.

  • RECEIVE THE GIFTS MEMBERS SHARE WITH YOU HERE...THEN...CREATE SOMETHING TO ENCHANT OTHERS THAT YOU WANT TO SHARE

    You know what we all love...

    When you enchant people, you fill them with delight and yourself in return. Have Fun!!!

Sign in to follow this  
LEECH21

Should They give me a new trailer?

Recommended Posts

Hi all, I recently bought a brand new Crestliner from a dealer with an EZ-Loader trailer. The boats only been in the water about 6 times. On the second time, I noticed the left brake light goes out when the pedal is pushed. Okay whatever...not a huge deal. Well then I have been noticing when I load the boat it always wants to pull to the left when winching it up. Everytime. It has started fraying the winch strap a little because it keeps on wanting to pull that direction. Well, I started thinking this cannot just be coincidence that I'm loading it wrong each time. Tonight I noticed that the outer bunk is welded 1/2 in inch off from the one directly across from it. On one side of the boat the bottom rests completly on the whole bunk. On the other side only about 3 inches of the bunk hits the boat. The bunk was welded in the wrong place! This explains why it does this.

I'm going to call them first thing tomorrow morning to see if they can swap trailers. What do you guys think?

Thanks for the input.

Share this post


Link to post
Share on other sites

LEECH21 I would insist on swapping for a new trailer .I'm sure they will accomidate you. Try not to let them talk you into rewelding it.

Share this post


Link to post
Share on other sites

They should ABSOLUTELY accomodate you. Just like any other product you have a factory defect. Good luck and make sure to let us know how it goes.

Share this post


Link to post
Share on other sites

I agree Leech...they have taken great care of us and wouldn't expect any different for you...keep us posted on what happens!

Share this post


Link to post
Share on other sites

Don't get me wrong, I love the boat! But, I think I can make a lot of lemonade with the trailer!

Share this post


Link to post
Share on other sites

Trailer is a pretty important factor in a boat? You can figure a majority of it's life will be on the trailer just sitting there.

Share this post


Link to post
Share on other sites

I would definitely expect a fix - whether it's a new trailer or a new bunk (I presume they're bolted on) and a fix on the trailer light. Did you ever figure out if it's the trailer or the truck on the brakelight problem?

marine_man

Share this post


Link to post
Share on other sites

Leech...also check your trolling motor batteries...we had some duds that were replaced. I guess they got a bad batch.

Share this post


Link to post
Share on other sites

there going to take care of ya, i know it for a fact. Ither way, if it is that they are going to replace the bunk, i would do that, so you dont have to worry about all the licence stuff after the fact.

As far as the batteries go, if you got the boat new, and there there not working, go and replace them, theres a year of coverage on the battery

Share this post


Link to post
Share on other sites

That's what we did...took super good care of us and have 2 new batteries ready to go this weekend! They even squeezed us in with 40 boats in their service shop this week.

Share this post


Link to post
Share on other sites

I don't think it's out of hand to expect a new trailer and not get this one fixed. We sink a lot of money in our gear and you shouldn't have to settle. They can fix it and resell it.

Share this post


Link to post
Share on other sites

Does the winch strap line up now? I bought a used 2000 sportfish on an ez loader trailer. It has rollers. No matter how straight the boat is the winch strap always loads up to one side. I can hold the strap straight while cranking so not a big issue but I would like to know if there is a simple fix. It would be nice so I can let others help me load with out giving special instructions. Has anyone else had this issue?

Share this post


Link to post
Share on other sites

I would love for you to give me a call so we could see what's going on with the trailer. There's several possibilites for both the light and the loading issue. Most are pretty simple to figure out and repair. Please give me a call at 1-800-553-7855 ext. 239. My name's Larry and I'm the Warranty Supervisor for EZ Loader Custom Trailers. Do me one favor though and have your trailer vin ready so I can pull up my files.

Thanks

Share this post


Link to post
Share on other sites

Thanks Larry! That's service, and glad to see you helping out. This will stick with me, that you came and offered help unsolicited. cool

Share this post


Link to post
Share on other sites

Called this morning up to St. Cloud and they told me that they'd take it to a shop and re-weld it. Kinda stinks because I have to pull the thing an hour and leave it up there. They said it would take a bit to fix. Brand new boat and can't even use it. Hope it doesn't take too long!

The problem is with the trailer not the vehicle on the light issue.

Share this post


Link to post
Share on other sites

That's about $50 in fuel... that does stink. I hope they spiff you something for the effort, if not gas card, something like a nice trailer lock, or gallon or two of oil... when we had an issue long ago on a new trailer, the dealer went out of his way to keep us happy with spiff stuff. We still go to him, and how he handled our issues, and the speed with with he handled it, kept us happy.

Good luck Leech21, I can say this, once it is done with and you are out there on the water, this will be water over the dam, though it does stink now.

BTW - take everythig out of the boat, seats and all. You don't want this turnign into a bigger problem. Also take inventory of everything with them, if you have to leave it, and make them gaurantee it will be returned in the same or better condition. There are horror stories of leaving things and, well, then not returning the same condition, especially if they are "taking it to a shop" and not them doing it themselves... hmmm... Don't mean to be negative, but make you CYA when you leave it.

Share this post


Link to post
Share on other sites

I agree, I would push for a new trailer. You paid for a trailer and got one that wasn't built right. I would say you deserve a new trailer. And they should pay for your gas.

Share this post


Link to post
Share on other sites

BTW - take everythig out of the boat, seats and all

This is good advice any time you take a boat into a dealer and leave it. There's no reason for the dealer to need all the electronics, etc unless they need it to troubleshoot a problem.

marine_man

Share this post


Link to post
Share on other sites

Well, I pulled it up to St. Cloud on Saturday morning. The light issue was fixed on the spot. I guess it was a bad light...the whole thing. It was getting power it just wouldn't work. They took both tail-lights off and replaced them with new LED lights. They all work fine now. I called about the bunk issue today and they said all they had to do was reposition the bunk to make it match the other side, no re-welding required. I guess the boat is now ready to be picked up.

My question is, should I still push for them to "throw something in" for the hassle and gas to pull the brand new thing back over 60 miles away. After its all said and done it'll be around 252 miles...there and back and then again there and back.

Share this post


Link to post
Share on other sites

I would say they should throw something in to you for the gas minimal, plus your time. Gas is $4 a gallon and you did nothing to the trailer to cause this. It's their bad, they should own up to it.

Share this post


Link to post
Share on other sites

Push for more. Also Be sure they use a new buncker because when they move the bunker they probly have to drill new holes and that will lead to weak spots and faster rott.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  



  • Your Responses - Share & Have Fun :)

    • It might be better to buy a small second unit and link them.    My guess is what you want is not something enough people want to justify implementing.   Personally I have a hard enough time watching a bobber.
    • Welcome to the Forum.  What brand gun is it? Would help to pick choke tubes out.  Size 6 shot should do the trick, but I'm sure more folks will chime in here. 
    • I upgraded my electronics this year to a Humminbird Helix 10. I love it so far with the exception of not being able to split the screen into 4 separate screens. The max that you can do is 3. I would really like to be able to have the map, sonar, down imaging, and side imaging on the screen at the same time while trolling. I emailed tech support and they said it's not something that is an option at this time. Right now when I'm fishing I switch back and forth between map, sonar, and DI and sonar, DI, and SI. Is there anyone else that thinks this should be an option? I don't know see why you can't customize the screen to show whichever features you prefer instead of only using the preloaded options that Humminbird decided on. I have thought about emailing the company weekly asking if they have that ability yet but wanted to see if anyone else thinks it should be an option. 
    • I just purchased a used 20 gauge for my 14 year old daughter. I hunt mostly state land for pheasants. It is a 2 3/4 auto with interchangeable chokes. What size steel shot and choke tube would you recomend for her?
    • I just got back from a work trip to MI. I could not believe the difference in ground cover. We traveled all the way from Dearborn back to Bemidji heading through the U.P.  Most of MI had very little ground cover but WI was flush, green everywhere! I only got to check a few spots at rest areas but I never saw a thing. The ground was dry at most spots on the way home. I'm gonna go hit my spot tomorrow, hopefully it hasn't been picked yet!
    • love those when ya see them!!!
    • Took the kayak crappie fishing opening weekend and when calm always bring with the DSLR with. These turtles are glad the weather has finally consistently warmed up. I always find it funny seeing turtles stacked on top of each other and found a few along with multiple species which was nice.     
    • I was going to hunt wi this weekend but fishing musky with my fly rod is what I will do instead.  Good luck!!!!!!!
    • Anyone still at it?   not sure that i will get Isaac out anymore, will still ask these last few days.   Good luck everyone.