Guests - If You want access to member only forums on HSO. You will gain access only when you sign-in or Sign-Up on HotSpotOutdoors.

It's easy - LOOK UPPER right menu.

Sign in to follow this  
Followers 0
bigeyes

unacceptable service from Shimano

2 posts in this topic

On Feb. 2th I sent in my 9 month old Symetre reel along with a letter explaining how the drag did not work properly, the reel made a buzz noise when you reeled, and when you free spin it it stops almost right away! I told them it was a lemon and I wanted a new one! I got it back on April 3rd, that is way too long to wait, it doesn't spin much smoother, the spool is now very loose and wabbles, and the drag works worse! I did not get a new one! I would sent it back now, but need something for opener. I also own a stradic which I love, but this is terrible customer service! What should I do. I would like to get shimano credit twords another stradic, since my symetre is a p.o.s. and they won't replace it!

Share this post


Link to post
Share on other sites

I had the same problem but with diawa. Try going through the e-mail department. I ended up getting better service (still wasnt good) that way. Just Explain the problem and keep pounding them with emails until they do something. Mine was an easy fix but difficult part to locate. They finally sent me the piece free of charge. Squeaky wheel gets the grease, Know what I mean? Good luck

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  
Followers 0



  • Posts

    • Seasons On The Stream
        Alpha trout at head of feed lane. Maybe in fast broken water Subordinates all over hole but not close to alpha. Cast into top most part of fast funnel. Alpha waiting part way down the skinny feed funnel. Best to hit fast water to hide the splash. When wading, wake control a large factor here. Stay out of water if you can. Make first cast count or will get only dinks in this hole.

      Bigger trout from area wintering at bottom of slow water near the fast water. Not in fast water. Subordinates chased out of hole by bigger trout. Best to hit fast water to hide the splash. Cast into top of feed funnel and slow retrieve so presentation will get down to trout sitting on bottom just back from the end of the fast water.

      Trout extra wary on sunny no vegetation winter outing. Don't slap hole with line. Stay out of the water when attacking hole. Will be a one fish "only" hole due to water clarity and zero vegetation in hole. Any smart fish will spook when one is battled and drug through this clear non-vegetated hole.
    • Good question, why didn't they find any more?  Did those two infected deer parachute in?  Were they dropped by a helicopter?  I find it fascinating they could get as far as Lanesboro and they only find two out of thousands.  Like I said, they're bad at conspiracy.    Policing the borders?  How about a billboard, a radio ad, or a twitter campaign?  How about having the highway patrol pull over anyone with hooves or antlers sticking outta their truck box or laying on a flatbed coming across the border on the interstate?    My wealth and land ownership shouldn't disqualify me from questioning the DNR.  It used to be a staple of a free country to question your government.  Somehow now it's more important to kneel before the all knowing DNR and take whatever they want to shove in our mouths?  If this is real science and a real mitigation effort, let's have a discussion about it.  If the DNR wants to stop this spread, why are they not welcoming with open arms feedback like mine when it comes to import enforcement, and an effective PR campaign?  Cause guess what fella, lots of deer got hauled home from all kinds of places infected with CWD by uninformed folks that are going to cut up those critters and throw the brains and spinal cords out in the woods at home.    So yeah, this is either a giant hoax, or the DNR has no idea what the hell they're doing. 
    • I just checked on the fans that I bought, there 4.7 inchs sq and 1.25 thick. I thought they were 5 inch thick but I was wrong. They are 110v and I think I will put one inside on the bottom plate and see how it works. And I like where you have your fishingstar.
    • Slowly getting the outside buttoned up 
    • Yea I had that idea too 
    • I saw three or four huts in the little wet area in the lake vadnais area just off country road F.   But they would probably get upset if you set traps there...    right next to the new path that goes south along the east side of the lake. 
    • In the olden days, pigs were fed garbage.  Trichinosis was a problem.  Then laws were passed so any garbage fed to pigs had to be cooked first.  Problem went away.   According to CDC there hasn't been a case of trichinosis except from eating wild game like bear meat for many years.  
    • From a quick google search it looks like waveinn.com or the bay of e might be your best bets, if you don't want to buy from shimano.
  • Our Sponsors