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Colorado-Ice-Man

Shappell Repair

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Help!

I bought a DX3000 at the end of last year, and it was pristine, until...

I took a first-timer out with me and he totally tore the zipper on one side.

Anyone know the best route for repair?

Thanks in advance!

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Colorado Ice Man

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Just another reason why men should know how to sew. smile.gif No I don't make my own clothes or dresses for my wife smile.gifbut I do recover ATV and snowmobile seats along with packs, portables and whatever I dream up. I take it the stitching pulled loose? Any home sewing machine will make quick work of it. You could always sew it by hand with a needle and thread. If he ripped the cloth on the zipper you'll have to replace the zipper. Just carefully snip the threads and remove the zipper. Look around fabric stores for the zipper. You may even find a women that'll sew it back on for ya if you ask. Maybe mom or a girlfriend or girlfriends mom? LOL
Or bring it to a Taylor, awning shop or Shappell. If you have a Goodwill you can pick and old sewing machine for very little and learn. You might even impress your buddies.

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ST,

Thanks for the reply. I don't think I will learn how to sew...Domestic Industriousness is not really my forte'.

The cloth on the zipper is ripped quite severly with many teeth missing (I don't know how he did that!).

To the local seamstress I go, but since Shappell "claims" that they have these tempature resistant zippers, I might have to find one of those. The whole door is screwed right now. Ugh.

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Colorado Ice Man

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I think if you just talked to a sewing/repair shop they might be more helpful, I would bet they could do it pretty easy, and for cheap, that or maybe a canvas repair shop, I'll bet you can get a good lead at either of these places.

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Depending on what kind of zipper it is, you might be looking at some serious cash (not real serious but relative to the cost of the house it is a lot). If you want to save a few bucks, buy velcro strips and sew them on. In my opinion, they wok much better anyway. Good luck!

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If it ends up being very pricey to repair, call Shappell and see about either having them repair it or even replacing the entire cover. I had one of the early 3000DXs, which was a canvas instead of the nylon(?) material they are now. It would get wet inside from the condensation, then freeze and shrink and become a complete $#^@* pain in the a$$ to set-up next time I would go out. I ended up ripping part of it trying to set it up. Very frustrated, I called them and much to my surprise, they sent me a brand new cover free of charge and a special stapler (with postage-paid box to return it when I was done) with instructions to install it. The whole job took me about an hour, and that includes having a few barley sodas while working on it. Very impressed with the product and the company for their excellent customer service! You could keep the old cover and repair it later for a spare.

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Thanks so much! My DX3000 is less than a year old, so I wanna get it back in shape.

Having some same problems now with my brand new Rover. The seams are starting to come apart, and I have only taken it out 4 times!

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Colorado Ice Man

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Fargin and Anglin Don,

You guys ROCK! I called Shappell and not only are they sending me a new canvas (like you said they would), BUT they are sending me a specially made stapler to repair it with that they ask I return when done.

Shappell has a customer FOR LIFE!

Thanks so much for your time and guidance!

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Colorado Ice Man

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I didn't say they would send you one, I just said they sent ME one, along with that special stapler. Great to hear they are still treating their customers so well though! I sure wish others, I won't mention any names (Zercom), would do the same! Glad you got it straightened out.

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