Guests - If You want access to member only forums on HSO. You will gain access only when you sign-in or Sign-Up on HotSpotOutdoors.

It's easy - LOOK UPPER right menu.

Hawg

Impressed With Ion Service

13 posts in this topic

Like almost everybody that bought early I got a bad drill. As stated in another thread the cast iron bottom did not get the proper finish and it caused everything from binding up when drilling to ice sticking to it after drilling. The new ones are fine and I'm still a hard core Ion guy, they are an awesome auger. When I started talking about my problems the guy said "I know", saw that I had registered the drill, and confirmed my address to send me a trade out as soon as he got mine back. When I told him I was going to Red Lake in a short time and needed my auger he said yours will going the mail today and send me the old one back in the box you get the new one and return from the trip. Here's an example of a company that made a mistake and didn't shy away from it. A good company isn't defined in my book by whether they goof up, everybody does, but how they handle the goof up. Ion handled this in a first class way.     

Wanderer and BartmanMN like this

Share this post


Link to post
Share on other sites

Its good to hear stories like this about companies today.  Customer service is what will build a company, so sounds like they are doing a great job.  Now if we could get them to sell augers with the 10" bit up front I'd buy one in a heart beat!

Papa Bear likes this

Share this post


Link to post
Share on other sites

Even they don't like selling the 10 inchers. You have to know going in your hole count will be limited and battery lfe will suffer. That's a lot more torque than the 8 inch need to turn. I would like one too but I'm finally used to the 8 inch hole, but it took three years to say that. Even if they would just do a full 8 inch or 9 but my guess is a lot smarter people than me did the science on them. 

Share this post


Link to post
Share on other sites

Kind of sidetracking this thread but I thinking of getting an Ion auger.

I carry my current gas auger on an ATV and sometimes the powerhead gets covered with snow and then will not run properly.

 

Any issues with the Ion in this type situation?

 

Share this post


Link to post
Share on other sites

Yep going in you know you aren't going to get the same hole count out, but that's wouldn't be an issue for me.  These things seem tailor made for wheelhouses given the no fumes.   If you only move once or twice a day, you won't need to get that many holes, but most people I know that fish in wheel houses prefer 10" holes. 

Share this post


Link to post
Share on other sites

Bought one over xmas, soley for the purpose of my permanent.  1000 inches they advocate are a little high, got about 600.  But overall, very happy.  Did noticed the hopping on rough ice but just added a little more weight to the unit and it was ok.

Share this post


Link to post
Share on other sites

I only had to deal with them once.  Battery charger on my original ION wasn't working.  They sent a new one to me, and it was on my door step in less than 24 hours.  

leech~~ likes this

Share this post


Link to post
Share on other sites
11 hours ago, Hawg said:

 A good company isn't defined in my book by whether they goof up, everybody does, but how they handle the goof up. Ion handled this in a first class way.     

 

This.

 

It makes or breaks most business relationships.  Granted lots of goof ups can't be overcome but those who care and have a good product won't goof up lots.

Share this post


Link to post
Share on other sites
7 hours ago, Snowbound said:

Kind of sidetracking this thread but I thinking of getting an Ion auger.

I carry my current gas auger on an ATV and sometimes the powerhead gets covered with snow and then will not run properly.

 

Any issues with the Ion in this type situation?

 

 

You can, and should get a cover for your auger if your travels cause that problem.  I know exactly what your talking about.

 

I can say as an Ion owner I don't have the same worries.  Haven't coated it in slush and ice yet but wouldn't anyway if I could help it.  There are switches that need to operate but no oily linkages and springs that are snow magnets.

Share this post


Link to post
Share on other sites

Can't Ion say between Serial # X and Serial # Y we had a coating problem? I bought mine in early November and have not drilled a hole yet. That is going to change this weekend for sure. Need to have an auger that works properly for an early February trip. Had a friend buy the Ion X about the same time and has had no problems  and loves it. 

 

Share this post


Link to post
Share on other sites

I imagine they could, call them.

Share this post


Link to post
Share on other sites

I bought my Ion in Dec and have punched maybe 300 holes over the course of  20 days of fishing without a single issue. When I push the button it cuts. It doesnt throw the chips all over. And put it in reverse and slush is gone. I leave my house in the air when I drill and set the house down on the chips and always have a very good seal.

 

Im very happy with mine

gunner55 likes this

Share this post


Link to post
Share on other sites

Good to hear that Ion backed their product up as well as this. If not for the icing issue, I really liked it.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now



  • Posts

    • Three of the four eggs have hatched
    • I also use grass clippings. But straw works just as well. Not hay......full of weed seeds. Put the mulch around them after the small tomatoes and peppers start to appear.the mulch helps keep moisture level and helps prevent blossom end rot. Right now they need heat .
    • There are TONS of sights out there to choose from.  Really comes down to personal preference.  I shoot an Axcel with .10" pins.  It has 5 pins that I take out to 60 yards.   If I was strictly hunting the big woods in MN, I would probably only have a 3 pin sight that I take out to 40 yards.     You can spend 30$ or 300$.  If you like multi pin sights, try to find one with the pins on a track, much easier to adjust.  
    • Nothing better than a successful trip even if the hunting was rough.   Not looking good for me today to be successful. Saw 4 a couple hundred yards out early this am and didn't hear a gobble intil 10. He has gobbled a 3 times since then, but seems content across the river where he is at and he doesn't seem to like what I am saying to him.
    •   Mike, I have used the brown sugar cure from Curly's to cure a hind leg and it made the best ham I've ever had. They have very detailed instructions on their site, too. I cured it 8 days and it took 18 hours to smoke. Worth every second!   https://web.archive.org/web/20150915234555/https://www18.corecommerce.com/~csk/uploads/file/Smoked Ham or Picnic Recipe(1).pdf
    • i dont use newspaper but use alot of grass clippings. and by late fall there pretty much all rotted away..........good for the garden too!!!!   if you know someone with a lawn care business get ahold of them, i went to a recycling place that takes grass clippings, and in the town i live in anyway, once they get there they dont allow people to come and take them. apparently something to do with potential lawn chemicals. i now get them from the city, they come from the baseball park in town!!!!!
    • Good luck walleye, sorry about the miss, but we all know what a tough road archery hunting can be.   My good friend Dave and I headed to Wisconsin Wednesday afternoon.  We have two tags each. We hunted hard for most of 5 days while enduring some of the worst weather we ever we had to deal with. 40 degrees ain't bad, and a little rain ain't bad, but a hard rain at 40 degrees just plain sucks. Add in some wind and it was pretty miserable.   Wednesday we got to our hunting spot mid afternoon and set up. We weren't intent on spending the evening with plans to scout a bit and get the permission we needed for another farm.  We actually heard a couple gobbles and they seemed to be coming closer, then the rain started.  Do we wait till it quits, or do we leave before it gets worse? Dave said lets get out while we can. Sure enough, as soon as we got out of the blind there was a big tom looking at us.  Game over.  Oh well.   Next morning we were back at this same spot. Nothing going except a lone hen way out, not even a gobble...till 10:00. This bird would gobble and come closer, then gobble as he went farther away. Over and over again.  Finally he showed himself at the end of the field 80 yds out.  He'd gobble then head back into the woods to gobble some more.  In and out like that for what seemed forever. Finally he came back out again and ever so slowly headed our way. Closer and closer, then - "there's another one!"  Another big tom came to see what all the noise was about.  The first one was inching closer and closer, right to the edge of my shooting range. He stopped and lifted his head and turned around. I couldn't wait to see if he'd come closer, a few steps would put him out of range.  My trusty old 870 barked and he was down.  Sweet!  I looked at the clock, it was 11:30. We'd been working this bird for an hour and a half! I later paced it off at 45 yds.  Haven't shot very many beyond that.   The other bird didn't even flinch, he was coming to see why his bud wasn't getting up. Closer and closer till Dave couldn't wait anymore.  He shot. The bird started running, then took flight.  He shot again and that bird was in the woods, never to be seen again.   Two missed opportunities on our first two sits.   Though we hunted hard the next few days and saw some birds, we never had another chance.  Tough, tough hunting.   My bird tipped the scales at just under 24 1/2 lbs. Spurs both right at 1" and pretty sharp, beard just over 10". Probably a 3 year old.       My bird came from the far corner, just to the right of the blind.     Here's my buddy Dave all loaded up for the long walk back to the truck.     Red sky in the morning, hunters take warning.     Big heavy bird, second heaviest I've ever taken. Just starting to rain.  Again.         Take a close look at the headgear already on this nice buck.  
    • Went to the DNR site. Got my tag for area 47 after 4 Years!!  YEA!!   Rockn Randy
    • Lost 40 a few years back. Forget diets, you need an entire lifestyle change. Think of food as either slowly killing you or helping you live longer and healthier. Just because someone is skinny does not mean they are healthy. Personally I stick to a lot of fruits, veggies and wild game, very little carbs, dairy, beef or pork. Not that I don't love ribs, steak & the like but it's not a regular meal. After a while you don't really miss the bad stuff because you feel so much better.   Let me guess, you sell diet supplements in on of those pyramid scheme multi level marketer deals.
    • Old newspapers and grass clippings. The problem with wood mulch is it will still be there in the fall when you want to till the garden.
  • Our Sponsors