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laptop locked up


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First off reboot. If that doesn't work, reboot in safe mode. Then open up msconfig , startup and uncheck the unneeded apps in there stuff like adobe etc. If it looks like hardware leave it or you could wind up with some serious issues.

If it won't restart, unplug it from the wall and pull the battery.

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OK if you try to open an app and it does nothing, if you open task manager is there a related task or process? And do you see anything on the task bar?

I did a web look up and there are some troubleshooting tips but most figure you can start some apps just some don't work.

Here is one that may be handy.

MS article

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Laptops are goofy. They do odd things when loaded with internal static electricity. You can stop laughing now. Shut it down. Remove the battery and disconnect from power. Let is sit for awhile. Hold down the power button for a minute or so. Re-assemble. Re-start. Just a possible solution.

This is also a good time to clear the vents on the sides and bottom with a vacuum.

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There are a few things that come to mind here. One the apps is opening off screen for one. Two malware. Three that the laptop thinks there are dual monitors.

One thing you can try to see of the app is opening off screen is to crank the screen resolution up to the max to really increase what is show on the screen.

Another thing to try, on the right hand side of the task bar there should be a little up arrow, click that and see what is running. If you click on those apps do any of them open? If it is only a few apps, it might be better to focus on why they don't work, re install or find a different app.

Does anything open properly other than task manager? Control panel and the apps/tools in there.

Have you installed any new software recently? If so uninstall it. Another thing I would do is download a Malware program like Malwarebytes on a different PC and copy the installer to a USB drive and install it on your PC. It might be better to install and run it in safe mode as there will be less running in safe mode rather than normal mode.

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