Guests - If You want access to member only forums on HSO. You will gain access only when you sign-in or Sign-Up on HotSpotOutdoors.

It's easy - LOOK UPPER right menu.

Sign in to follow this  
Followers 0
Markerboy1

Trailer Warranty

4 posts in this topic

I purchased a new trailer/boat package in March-09. After 1 month with approximately 1,500 miles, I notice an obviously outer tire wear issue on the passenger side. The drivers side was showing the same wear but less. The tire pressure was check on every trip and pressure match the rating on the tire. Contacted the dealership towards the end of April-09 and schedule service the 1st week of May.

The dealership was not sure what to do so they contacted the manufacture. They suggested that the break away/folding tongue was causing the issue. The dealership tightens the two bolts that hinge the tongue. The tongue did have some excessive play in the hinge area. Because I am no expert in this, I went along with the dealership repair. After another 1,000 miles I could tell it was not resolved so I bring it back dealership.

After several days, the dealership calls and say I need to replace the tire and have the new one balanced. The problem was tire balancing causing the wear issue per manufacture and that this is not a warranty item.I truly believe the problem is from the factory on setup and I brought it in as soon as I could schedule it. The dealership will not guarantee it and that I would need to talk with manufacture directly.

As you can see, I am not happy camper being less than 45 days after taking possession.

The question is should the manufacture replace the tire and have it balanced under warranty or do you think the customer should flip the bill. I would like to see some comments on this issue before I make the call to the manufacture

Share this post


Link to post
Share on other sites

Should be their issue. If you look at the other tire, take tread measurements on both, pictures and document everything i would call the mfg and tell them they are going to replace the tire and also check the alignment on the trailer. Does not sound like it is pulling straight to me.

Share this post


Link to post
Share on other sites

The dealership said they check for axle alignment and measured from the back of the trailer to the first mounting bolt for the leaf spring assembly. They said it was 1/8 inch difference and said it was within specs. I wonder if this is the correct way to measure. I would think the measurement should be measured from the Tongue to front to leaf spring mounting bolt assembly. This would eliminate the chance that one side of the tube frame being longer than the other changing the axle alignment. The tire wear is the same locations on both tires with outer ¼ of the tire. The one tire is bald and the other is at the wear bar mark.

Share this post


Link to post
Share on other sites

Their method is about as accurate as you can get with a tape measure. I would question if the axle is in alignment (not front to back, but camber wise).

marine_man

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0



  • Posts

    • Well yeah but can you name a vehicle built for off road including any domestic pickup truck that doesn't have issues with rust. Fenders, rockers, frames etc. If you play in the mud and salt you need to maintain them. UTVs are no different. Ask yourself why Polaris would put the air filter canister intake in the rear wheel well so it is sucking in the air from the dustiest area they could possibly draw it from resulting in a 4k bill when the motor grenades.    Jeeps are fun, used ones can be had at a reasonable price but by their nature you need to be careful when you purchase because if the previous owner drove them the way they were marketed then they may have some issues.   But the aftermarket has an amazing amount of mods,upgrades and accessories to make your Jeep into anything you want and because the generally go 10 years between major design changes there are a large number of parts available if you need them.     
    • Anyfish it's still points and way better than a zero for points! Congrats on the fine eating bird.
    • Pick up a Jake morning.  Not going help the team score, if at all.  But it sure will taste good.
    • It's been very quiet in the woods the past few days.  Some gobbling this morning.
    • Nice! Way to go! Hope I'm able to get out and enjoy hunting when I'm that age.
    • Well, one of the advantages to owning a Jeep is there are always plenty of Jeep owners out there looking for parts, so if you get ahold of one with a bad frame, you could always part it out and sell the parts to another Jeep owner who believes they have a good frame....      
    • I am saying if you go mudding or off-roading you will plug any of the drain holes they could put in there anyway. Not much different from the weep holes they put in the rear fenderwells and rockers of trucks.  I suppose it may have benefit to those who stay on pavement.
    • They put holes in the sides of the frame, so salt and mud could get in, but no holes in the bottom so they could drain, so not sure if that was planned, or just p*ss poor engineering.  They probably didn't really care as long as they outlasted the warranty period.        
    • Drain holes just end up getting plugged with mud and debris anyway.
  • Our Sponsors