Guests - If You want access to member only forums on HSO. You will gain access only when you sign-in or Sign-Up on HotSpotOutdoors.

It's easy - LOOK UPPER right menu.

Sign in to follow this  
Followers 0
mmeyer

I'm calibrated but I'm still having problems

9 posts in this topic

I bought a new computer a few months ago and although my monitor (an Acer LCD) is calibrated with a Huey Pro, my prints come back probably 2 stops under exposed. The colors look good but they are very dark. I cannot adjust my monitor to match them. I have tired 3 different labs including MPix and WHCC with the same results.

Please help.

Share this post


Link to post
Share on other sites

Mike, have you downloaded color profiles from the labs in question? They should be available for free and, once installed, you can use them in Photoshop to soft-proof. Soft-proofing will yield an on-the-screen image on a calibrated monitor as close as possible to the finished print.

Or when buying from WHCC with the ROES software, you can check the "color correction" box, which has WHCC do the color work and costs an extra $1 per file. That's what I do. I have a CRT monitor calibrated for my home inkjet printer but haven't fooled with downloading and installing WHCC profiles anymore. I did that before and liked the results, but when my old OS burned down once every two months over a six-month period and I had to keep rebuilding from scratch, I got sick of the extra steps.

So I just pay the added buck per file (not per print, but per file) and the prints always look excellent.

Share this post


Link to post
Share on other sites

I second the idea to make sure you are using the printer profiles. WHCC has a few of them depending on what size and surface you print. I always softproof using that profile in CS4. I don't have mine color corrected by the lab, at 500 or so files per month that would kill my profit. Mine are very close to what I see on my monitor.

What setting are you using on the Huey? I've found better results using the Video edit and graphic design setting rather than web viewing. I think the Pro uses the same presets?

Share this post


Link to post
Share on other sites

I downloaded the profiles today but they actually seem to make it worse. My monitor should be getting darker to match the print but it's actually lighter with their profile.

On the Huey, I don't recall seeing anything about Video Edit and Graphic design. Can you give me an idea of where to find that?

Thanks for your help on this. I have to order a bunch of prints for a display that I was asked to do and I don't want to have problems with them.

Share this post


Link to post
Share on other sites

The Pro may use different software but in my system tray under the Huey icon I can click on it and one of the options is "Huey Preferences" I click on that it allows me to choose a preset. One other thought is your new monitor a wide-gaumet monitor? If it is there are only a few calibration devices that will work to get things right. I don't recall if the Huey Pro is one of them.

Share this post


Link to post
Share on other sites

I don't have mine color corrected by the lab, at 500 or so files per month that would kill my profit.

Yikes! Yep, that'd be a profit destroyer all right! I doubt I order five prints a month, let alone 500. Just not the way my business is structured, and at my rates for nature prints, color correction is less than 1 percent of the retail price.

Mike, I suggest you give WHCC a call. They have customer service reps/techs to help you through these things. While the change has occurred on your end, it's in their best interest to help you figure it out, as it means they can expect your future business. And what they help you figure out will likely work for any online lab you use.

Share this post


Link to post
Share on other sites

Dan, I don't know about "wide gamout". It's not a high end one,just one that came as a package with my Acer pc. I'll look more into the Huey.

Steve, that's a good idea. I'll call them up. I've only gotten my test prints so far from them but I'd like to do more.

Share this post


Link to post
Share on other sites

Mike, that's even better. Fresh slate and all that. You can tell them you're a new customer having trouble calibrating your monitor to their printing process and ask them to help you through the steps.

Good luck, man. smile

Share this post


Link to post
Share on other sites

Thanks again everyone for the help. I emailed WHCC and unfortunately they weren't a lot of help but they did say once I got it calibrated I could reorder my test prints so I'm happy about that. I did find out though that I can adjust the monitor settings in Windows Vista more than what I can on the monitor. I found that with some help and it looks great! I'm very excited to have gotten this figured out.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0



  • Posts

    • Apparently it took one to know one
    • Well, yes and no.  When the distillery opened they hired Steve Nally of Makers Mark fame and all of the ingredients come from the local area.  The facility is cool, the bottle and label are cool... it had everything going for it.  But for some reason the partners decided on releasing it earlier than planned, and about this time Nally (who the story claims did not agree with this decision) parted ways with them.  Because of promotion there was a lot of interest and advanced sales and some dealers were limited to a case or two.  But it really bombed hard, and some batches (the bottles show batch numbers) were way worse than others. It didn't turn out like they planned it would and after a while most of the sales were to tourists. On the bright side, after a few years WW admitted they had a problem and began blending batches (and likely made other changes as well), and even had representatives travel the state giving free samples of the "new" WW.  It has improved slightly, but many folks still have the bad taste in their mouth.  A dealer I know told me the liquor commission in Cheyenne (all sales go through them) has something like 500 cases in the warehouse and it's a slow mover.      I actually ordered a case so I could give it out to customers, as luck would have it the bar I ordered through only got 2 cases on that first order, so all of the pre-order people just got a couple of bottles, and they kept a few back for stocking the bar.  For a couple of days patrons were sampling it at the bar and it began to get the thumbs down. I actually cancelled my order for the remaining case.  I did make it halfway through one bottle, but wound up tossing the rest.  I kept the unopened one just because it might be worth something in 20 or 30 years.   Yep nice color alright. The flavor is slightly sweet with a hint of oak, vanilla and kerosene, and it has a burn.  The first glass is sort of deceiving and after the second the flavor becomes unpleasant.  Most believe it's just too young and needed the full aging. 
    • And Yet, 8 years later!
    • Come on Duff, you gotta know it was just picking one liar over the other. The difference being that there is a small chance his lies were not generated by the machine.  In the end it doesn't matter what he says but what he can get others to do.    I gave Barry a chance to do the job and I extend the same to Donald. My guess though is that what he will bring will not be what his voters are looking for but at times we need to go through that to get to where we want to be.   In the meantime maybe tanning booths will make a comeback
    • I am more baffled by the people who think the far right and far left are somehow different and not capable of ignorant acts. Like somehow or somewhere the extremists of your party are somehow better than the extremists of the other, hopefully some people are having their eyes opened.

      Even better there are those out there that think if only the left/right could take over and make things they way they are "suppose" to be would suddenly fix everything. Like alienating half the country is going to be good for America. The further the country gets torn in half the more it looks like there is only one place to to go and that is back to the middle where people work together. Of course that would put a lot of the media out of work but it is more clear than ever they are more of a hazzard than anything.
    • If I remember correctly Ted Cruz did call him a pathological liar during the primaries.
    • How anybody can believe any word that comes out of that pumpkin pie hole is beyond me.   Y'all got duped by a compulsive liar. At least he has that part of being a politician down pat, but for it to work ya need to slip some truth in there now and again.
    • And yet?   Donald J. Trump ‏@realDonaldTrump Jan 21 A fantastic day and evening in Washington D.C.Thank you to @FoxNews and so many other news outlets for the GREAT reviews of the speech!
  • Our Sponsors